Refund policy

Return and Exchange Policy for Premier Auto Detail Supplies

You can return items within 7 days of receiving them, provided they are unused, unopened, and in their original sealed packaging. If the return is due to our error or a manufacturer's defect, we will cover the return shipping costs. If damage occurred during shipping, please contact the shipping company for resolution. We will inspect the returned product, and if it meets the conditions, a refund will be processed.

Machines: For machines that are not functioning properly, please contact us immediately before using them. We will assess the issue and try to find a resolution. If a return is necessary, the machine should be sent back unused for inspection.

Exchanges: We offer replacements for the same product only. Alternatively, you can opt for store credit to use on our online store.

Damaged Goods

For damaged goods, please contact us immediately by sending an email to info@premierautodetailsupplies.com or call us at 323-926-9535. Please include pictures of the damaged items so we can analyze the issue.

To initiate a return or exchange, please contact us at info@premierautodetailsupplies.com or give us a call at 323-926-9535.

Tips to reduce returns and exchanges: To help ensure you receive the correct product, please double-check your order details and contact us with any questions before purchasing. Feel free to reach out to our customer support for product recommendations and assistance.